Our Maintenance Special
Benefits of Computer Maintenance
Plan and schedule preventative maintenance
Manage work orders efficiently
Manage spare parts inventory.
Reduce downtime and repair costs.
Autotask Client Portal – How To Video
Autotask Client Portal – Login Now (Existing Clients)
CLIENT PORTAL LOGIN
Client Access Portal
Client Access Portal gives your clients access to a secure web portal to easily submit tickets and requests at any time directly into Autotask. The Client Access Portal provides real-time communication between you and your clients using Autotask functionality.
Enable self-service so that clients can monitor tickets, update tasks, run reports, review invoices and check status in real-time. You’ll reduce support calls by providing them with easy access to self-help documents.
And, you can clearly demonstrate your added value to clients by giving them insight into the work you are doing for them — even when you’re not on site. With the Client Access Portal, your clients work with you to set priorities, review status and evaluate goals which help to increase overall client satisfaction.
Features and Benefits
Customize a secure portal (branded with your logo or their logo) to more effectively respond to requests
Configure settings to determine what the client is allowed to see
Assign tasks to your clients or receive work approvals online
Directly submit tickets to your Autotask system and run reports
Review work in progress, project calendar, hours worked
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