Please click on the “Forgot Password” link to reset your password. You will need to have access to email.
An email will be sent to you with a password link, please follow this link to choose a new password.
You will be able to login after successfully following the process.
Sometimes our server detects a email and assign them to spam. This is done using an algorithm and unfortunately we cannot change the affect.
Please send us a mail or call us directly so we can manually create a profile for you on our website.
The maintenance is a one time purchase. We recommend you do maintenance every 3 months. Although we recommend this, we understand that this is not always possible. We, therefore, have 2 additional packages that include a more intensive maintenance procedure because of the term that has passed.
During computer maintenance, we only configure, repair and alter software as described in the service description. If we see additional errors we will inform the client, prepare an additional quote based on our analysis and wait for acceptance. The maintenance period could be longer due to these unforeseen circumstances.
The maintenance procedure takes about 24-hours. We will inform you if there are any issues that prevent us to do proper maintenance.
Unfortunately not, data recovery is a very sensitive and timeous process. Recovery is all dependant on the severity of damage on the hard drive clusters. It can take anything from 3 days to 2 weeks to recover the data. The size of the hard drive is also a crucial element as it determines the time it would take to go through all the hard drive sectors.