Remote Support

/Remote Support
Remote Support 2018-02-07T10:23:36+00:00

Require Remote Support?

Compu Aid Services provides support to clients with remote access. This allows our clients to get their computer repaired in the at the comfort of their own home and at time convenient to you. Our remote service is mostly limited to software repairs, but sometimes there could be hardware that is configured incorrectly which we could also repair. The remote service is done via Teamviewer, a secure platform which allows access to your computer.

Get In Touch

  • Schedule and appointment. You can call 0730491360 or mail info@compuaid.co.za

  • Check your email for connection link.

  • Join the session to establish a remote connection.

  • Sit back and relax while we start the process.

  • A minimum fee of R300 applies to Remote Support

What is Teamviewer?

Teamviewer is a software program that allows a remote computer to establish a connection to your computer. It establishes incoming and outgoing connections for real-time support or access to files, networks and programs. After downloading and installing this software, you’ll have your first session up and running within seconds.

Getting Started with Remote Support

Create Ticket

Click on the Create a Ticket link

Give as much detail as possible!

We will then schedule a time suitable for you.

Teamviewer Link

Easy connection via email link

Check you Spam folder

Teamviewer connection is secure & reliable

Sit Back

Connection Successfull!

Relax

We will start the repair once the connection is established.

Report

Detailed Repair Report

Invoice

You will receive an email containing Invoice & Report

Download Teamviewer

You can download the latest version of Teamviewer by clicking HERE

  1. Download the setup file from below link
  2. Follow the instructions to save the setup file
  3. Under How do you want to use TeamViewer? select the option basic installation and private use.
  4. Click Accept – finish 4 to start the installation.
  5. Easy enough 😉
Download

Download Teamviewer

Get the latest version of Teamviewer Now
Download

Why TeamViewer for remote desktop access & support?

  • Save time and money

    With TeamViewer, all the tools you need to stay connected are at your fingertips. Whether accessing your office PC from the road, video conferencing across town, or sharing your screen for remote support from the other side of the world, our tools can help reduce travel costs and downtime by keeping all your people and devices connected.

  • Focus on your work, not getting it to work

    How many hours do you lose in your business just trying to get things to work or access to the tools you need? TeamViewer’s remote solutions are designed to get you working, or help on any device—in seconds.

  • Feel safe and secure

    TeamViewer’s dedication to security means you won’t have to worry whether confidential files or sensitive information is at risk when connecting to devices. Private data, private conversations, and private meetings stay that way.

“Security is at the heart of everything we do” – TeamViewer

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.