Remote Support

/Remote Support
Remote Support 2017-12-09T03:31:51+00:00

Remote Support Via Teamviewer.

Compu Aid Services provides remote support to clients with remote access. This allows our clients to get their computer repaired in the at the comfort of their own home and at time convenient to you. Our remote service is mostly limited to software repairs, but sometimes there could be hardware that is configured incorrectly which we could also repair. The remote service is done via Teamviewer, a secure platform which allows access to your computer.

Get In Touch

  • Schedule and appointment. You can call 0730491360 or mail info@compuaid.co.za

  • Check your email for connection link.

  • Join the session to establish a remote connection.

  • Sit back and relax while we start the process.

  • A minimum fee of R300 applies to Remote Support

What is Teamviewer?

Teamviewer is a software program that allows a remote computer to establish a connection to your computer. It establishes incoming and outgoing connections for real-time support or access to files, networks and programs. After downloading and installing this software, you’ll have your first session up and running within seconds.

Getting Started with Remote Support

Create Ticket

Click on the Create a Ticket link

Give as much detail as possible!

We will then schedule a time suitable for you.

Teamviewer Link

Easy connection via email link

Check you Spam folder

Teamviewer connection is secure & reliable

Sit Back

Connection Successfull!

Relax

We will start the repair once the connection is established.

Report

Detailed Repair Report

Invoice

You will receive an email containing Invoice & Report

Download Teamviewer

You can download the latest version of Teamviewer by clicking HERE

  1. Download the setup file from below link
  2. Follow the instructions to save the setup file
  3. Under How do you want to use TeamViewer? select the option basic installation and private use.
  4. Click Accept – finish 4 to start the installation.
  5. Easy enough 😉
Download

Download Teamviewer

Get the latest version of Teamviewer Now
Download

“Security is at the heart of everything we do” – TeamViewer

Remote Support Virus Removal

 If you are familiar with the concept of remote controlling a computer then this should be nothing new to you. We use a special piece of software depending on what kind of PC problem you have, that you download to your computer. The download is very small and quick.

This allows us to connect to your computer securely as if we were sitting in front of it. There is no need for a technician to come to your home.  Most importantly, you still have the ultimate control over your computer.  You can sit there and watch us work making sure that your important data stays private.

If for any reason you want to disconnect our session, with one simple click you can disconnect the computer repair technician and it’s impossible for them to get back in to your PC.

See Virus Removals
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This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.
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